Keep the ordinary queue ordinary
Most open invoices do not require a lawyer, a collector or a CFO. They require the right billing contact, the invoice and supporting document, a reminder, a response state and a next action. The service should make those states visible.
That frees the finance team to spend time on real exceptions: contractual disputes, concessions, short-pays, damaged relationships or accounts that have crossed into formal collections.
Draw the collections boundary clearly
An administrative AR desk should not threaten legal action, report credit or act like a third-party collection agency. Good Remedy’s launch service is ordinary B2B invoice follow-up. Disputed or escalated debt goes back to the client or its authorized collection/legal provider.
What to measure
- Open invoices touched on schedule
- Promise-to-pay dates and whether they are met
- Invoices blocked by missing documents
- Disputes routed to an accountable owner
- Aging movement by bucket and customer
A simple starting scope
Good Remedy starts at $499 per month for up to 100 open B2B invoices. The useful pilot is a defined aging population with approved message tone and escalation rules, not the entire finance function on day one.
Hand off the work, not the judgment.
If the job is defined enough to operate, Good Remedy can often take the recurring queue or bounded backlog off your team.
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