What we do
- Load and reconcile the aging file
- Verify invoice and customer contact information
- Run client-approved reminder cadence
- Track promise-to-pay and missing-document requests
- Route disputes/short-pays and report aging/exception state
Good fit when
- B2B companies with an aging follow-up backlog
- Controllers who want administrative follow-up without a collection agency
- Growing firms where billing staff are stretched across too many tasks
What we need from you
- Aging report and invoice source
- Customer billing contacts
- Approved reminder and escalation language
- Named owner for disputes, concessions and contractual issues
What done means
Every in-scope invoice has a current follow-up state, next action, promise/payment status or named dispute/exception owner.
Boundary
Common questions
Is this collections?
No. The launch service is ordinary B2B invoice administration and follow-up. Disputed or escalated debt remains with the client or its authorized collection/legal provider.
Do customers pay Good Remedy?
No. Payments continue to the client.
Can you work from our accounting system?
Yes, with authorized access or a defined aging-file handoff.
Start with the actual work.
Send the backlog, document set, queue or current process. We will confirm whether the straightforward scope fits before anything moves.
Ask about AR Follow-up Desk Book a 20-minute conversation