What we do
- Confirm the payer, service and administrative authorization requirements
- Collect the available source documents and identify missing items
- Prepare and submit the administrative request through an authorized route
- Track status, payer requests and deadlines
- Route clinical questions, peer-to-peer requests and unsupported determinations to the proper client owner
Good fit when
- Practices with recurring prior-authorization volume
- Multi-site groups that need overflow capacity
- Teams where clinical staff are spending time on routine payer administration
What we need from you
- Patient and payer information through an approved secure channel
- Order, service and scheduling information
- Relevant source documentation supplied by the client
- Authorized payer-portal or submission path
- Named clinical owner for questions that require clinical judgment
What done means
Each admitted request has a current documented disposition: approved, denied, payer information requested, clinical action required, pending payer action, withdrawn or closed with the reason preserved.
Boundary
Good Remedy does not determine medical necessity, make clinical representations, conduct peer-to-peer review, prescribe care or guarantee payer authorization. Clinical decisions and attestations remain with the proper client professional.
Common questions
Can you handle payer follow-up?
Yes, for the administrative status and document chase where the route and access are authorized.
What happens when the payer asks a clinical question?
It is routed to the named client clinical owner rather than answered by Good Remedy.
Do you guarantee approval?
No. We operate the administrative process and preserve the current disposition.
Start with the actual work.
Send the backlog, document set, queue or current process. We will confirm whether the straightforward scope fits before anything moves.
Ask about Prior Authorization Administration Book a 20-minute conversation